FAQ
Frequently Asked Questions
How do I place an order?▼
Browse products, add to cart, and proceed to checkout. Pay via credit/debit card, UPI, net banking, or cash on delivery.
What is the delivery time?▼
Standard delivery takes 3-5 business days. Express delivery (select cities) delivers within 1-2 business days.
How can I track my order?▼
Once shipped, you receive a tracking link via SMS and email. You can also track from My Account > Orders.
What is your return policy?▼
We offer 7-day returns for most items. Products must be unused and in original packaging. Some categories like perishables are non-returnable.
How do I become a seller?▼
Visit our Seller Registration page and fill out the application. Our team reviews within 48 hours.
Is Cash on Delivery available?▼
Yes, COD is available for orders up to ₹50,000 in most serviceable areas. A nominal handling fee may apply.
How do I get a refund?▼
Refunds are processed within 5-7 business days after return approval. The amount is credited to your original payment method.
Can I cancel my order?▼
Yes, cancel before shipping from My Account > Orders. Click the Cancel button next to your order.